Privacy Policy

Ascent Jet SA privacy policy

Ascent Jet takes the privacy of its users seriously. We are committed to safeguarding the privacy of our users while providing a personalised and valuable service. This Privacy Policy statement explains the data processing practices of Ascent Jet. If you have any requests concerning your personal information or any queries with regard to these practices please contact us by e-mail at
This policy, together with our General Terms and Conditions and Cookies Policy set out the basis on which any personal we collect from you, or that you provide to us, will be used by Ascent Jet SA.
Our sites contain links to third party sites which are not subject to this privacy policy. We recommend that you read the privacy policy of any such sites that you visit.

Information Collected

We collect personally identifiable information about you (your "Data") through:
Our website registration form;
The provision of your details to us either online or offline by:
Contacting of an Ascent Jet SA sales representative by telephone;
Corresponding with us by email or by using our online contact form;
Downloading and using any of our available mobile apps;
The provision of personal data you may provide when applying for a job either advertised or through the submission of a spontaneous application (covering letter and/or CV).
We may also collect information that we request from you regarding your use of our service or that we collect automatically about your visit to our site. This may include:

Technical information including the internet protocol (IP) address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
Location information;
Information about your visit including the full uniform resource locators /(ULRs) clickstream to, through and from our website (including date and time);
Website features you viewed or searched for;
Page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs); and
Methods used to browse away from the webpage.

We may also receive information about you from third parties who we work closely with and who are relevant to the Ascent Jet SA business model and legitimate interests (as set out below).

Use and Disclosure of Personal Information

We use your Data for purposes which may include:
Providing our users with a personalised service;
Processing orders, registrations and enquiries;.
Conducting market research surveys;
Allowing users to participate in interactive features of our service, where they choose to do so;
Providing you with information about products and services we offer (if you agree to receive such information);
Sharing your Data with third party organisations who offer products or services which we feel may be of interest to you (if you agree to receive such information);
The compliance with our duties and exercising our rights under a contract for the sale of services to a customer;
Monitoring compliance with our Terms and Conditions.

Our Legitimate Interests

The legal basis for processing your data is that it is necessary for the legitimate interests of Ascent Jet SA, including:

Selling and supplying our services to our clients;
Promoting our services in a tailored fashion to individual clients;
Improving our website and purchasing experience in response to client feedback;
Complying with our legal and regulatory obligations;
Handling client contacts, queries, complaints or disputes;
Fulfilling our duties to our clients, shareholders and other stakeholders;
Assisting in the investigation of suspected illegal or wrongful activity;
The protection and defence of our rights or property;
Dealing with any misuse of our website.

Use of Cookies and Other Tracking Devices

Please refer to our Cookies Policy.

Who Do We Share Your Information With?

Where you use the Ascent Jet SA website to locate a service you intend to purchase, your data may be shared with service providers that feature on our website. This may also include vendors of ancillary services relevant to your purchase that do not necessarily feature on our website;
Your data may be shared with business partners or third-party data processors who may process data on our behalf to enable us to carry out our usual business practices;
Your data may be shared with other companies and organisations to assist in the investigation of suspected illegal or wrongful activity.

Security Policy

Ascent Jet SA has appropriate measures in place to ensure that our users’ Data is protected against unauthorised access or use, alteration, unlawful or accidental destruction and accidental loss. User Data may be transferred outside Ascent Jet to data processors such as fulfilment houses but they will act only on our instructions to provide the services required.

Transfer of Data

The Internet is a global environment. Using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing Ascent Jet SA site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way. By agreeing to our transfer of your Data to third party organisations for them to send you details of services offered you are deemed to provide your consent to any transfer of your Data to organisations based outside the European Economic Area.

Children’s Privacy

Ascent Jet SA does not knowingly process or collect data or any other information form visitors under the age of 13 and does not provide information society services (ISS) directly to children. In the event of our becoming aware that we are processing or collecting information form a visitor under the age of 13 without parental consent, Ascent Jet SA will remove or destroy such information.

Your Rights Under Applicable Data Protection Law

Your rights are as follows:
The right to be informed about our processing of your personal data;
The right to object to our processing of your personal data and request that we do not send you marketing information;
You may exercise your right to prevent any processing of your personal data at any time by contacting us using the online contact form in our website “Contact” page and:
Have your personal data erased (the “right to be forgotten”);
Request information on how your date is processed;
Move, copy or transfer your personal data (“data portability”);

User Access and Control of Data

If you wish to amend any of the data which we hold about you, or update your data, please contact or use the “Contact” form in our website. You may also make changes to your personal data by editing your data in the “Your personal details” page in our website.

Data Retention

We will only hold your data for as long as is necessary to provide our services and protect our business. We use the following criteria to determine data retention periods or your personal data:
Your personal data will be retained for as long as you would like to remain on the Ascent Jet SA database as a client (or prospective client) with access to your personal log in area;
Your personal data will be retained for as long as is necessary to deal with your queries;
Your personal data will be retained for as long as you might legally bring claims against us;
Your personal data will be retained for as long as is required by law or by a regulatory body.

Changes to This Policy

This policy is effective from May 25, 2018. From time to time we may make changes to this privacy policy statement to reflect any changes to our privacy practices in accordance with changes to legislation, best practice or website enhancements.

Contact information and Opt-Out Information

Please contact us if you no longer wish to receive future correspondence from us, or wish to withdraw consent to sharing your personal data with others.
Our contact details are as follows:
Please include your name and address so that we are able to easily identify you.

Our mailing address is:
Ascent Jet SA,
4, rue du Tir-au-Canon,
1227 Geneva